Town & Country 99 Mini Van Key couldn't start the ignition?????

Discussion in 'General Motoring' started by Abschick, May 1, 2005.

  1. Abschick

    Abschick Guest

    Okay, this is frustrating. I really need a lot of help from different
    viewer. This happened to me before and it happened again.
    When I put my key into the mini van, I couldn't turn my key at all to
    start my van. It was like I was using the wrong key. I couldn't turn my
    key and of course and ignition wouldn't start.
    This happened to me before but the problem went away after we tried to
    insert the key to the mini van a few times.
    But this time, nothing seems to work. I have tried to put the key in so
    many times, tried to turn the wheels, tried to wiggle the park gear and
    step on the brake and nothing works!!!!!
    I had called my dealership about this problem and they seemed to have no
    clue about it.
    Please give me some advise as in what I should do. I really don't want to
    spend money on towing my van to the dealer and have them look at it.
    Thanks!
     
    Abschick, May 1, 2005
    #1
  2. Abschick

    maxpower Guest

    The key cylinder is no good, your dealer is aware of this because we are
    constantly replacing them for this problem, take and tap on the key with a
    metal object or something solid (as you were trying to make it go further
    in) as you are turning it and it will turn, Have the key cylinder replaced
    and recoded.
    Glenn Beasley
    Chrysler Tech
     
    maxpower, May 1, 2005
    #2
  3. Abschick

    Bob Shuman Guest

    Maxpower's directions and advice are excellent. This has happened twice on
    our 1999 T&C. The first time was under warranty and towed to the dealer who
    replaced the cylinder. The second time was a year or so ago and I removed
    the cylinder and lubricated it with graphite and oil. It lasted about a
    year and began to do the same thing, so I sent my key to a web dealer who
    rekeyed a cylinder for me ($25 fee plus parts) and mailed the assembly back
    which I put into the van. This was about half the price at the local dealer
    and the task is pretty simple. It only took about 15 minutes to remove the
    column shroud and get at the cylinder.

    Good luck. Dealer indicated the new cylinder is an improved design.

    Bob
     
    Bob Shuman, May 1, 2005
    #3
  4. Abschick

    Abschick Guest

    Sorry that I have to ask a stupid question, what is the key cylinder? is
    it where I insert my key? My husband tried to follow your instruction and
    tap on the key. He was able to turn the key to where the radio was on.
    Then he couldn't turn it any further.
    I got this mini van from Ebay through a dealer. I am wondering how I can
    find out if it is still under warrantee (I guess it should not be under
    any warantee)? Do you know how much the dealer will charge for changing
    the Cylinder? Bob(another person who replied to my posting) said he
    changed it himself and it was easy to do. Do you think I can do it too?
    My husband and I had no experience fixing cars. Thanks.
     
    Abschick, May 2, 2005
    #4
  5. Abschick

    THE HITMAN Guest

    It costed me over 300 dollars to have my lock cylinder replaced.It took
    the dealer tech over 3 hours to fix it.Main problem was my steering
    wheel was locked.So dealer told me the steering wheel had to be unlocked
    to remove the old lock cylinder.Thats when he told me it could cost me
    over 400 bucks more because they may have to break the steering column
    and replace it.But some how they found away to remove the lock cylinder
    without breaking the column.By the way my car is a 2000 dodge stratus
    se.
     
    THE HITMAN, May 2, 2005
    #5
  6. Abschick

    maxpower Guest


    The warranty on that van is 3/36 you have no warranty, yes it can be
    replaced easy but you should use new Key wafers/tumblers. And since you have
    no idea what/where the cylinder is, I recommend having the dealer do it.
    cost maybe $150.00?
     
    maxpower, May 2, 2005
    #6
  7. Abschick

    maxpower Guest

    Same thing, tap on the key as you want to make it go in further and turn at
    the same time, that will release it and allow it to turn, 400$ sounds
    ridiculous
     
    maxpower, May 2, 2005
    #7
  8. Abschick

    Bob Shuman Guest

    I agree $400 is high, but my local dealer wanted over $300 when I called to
    inquire on the price over the phone. As I mentioned earlier, I found a
    dealer on the web who was willing to send me the re-keyed cylinder for $109
    total. This included the replacement cylinder, new key tumblers, springs,
    and $25 labor for keying, plus a few dollars for shipping. Installation was
    very easy, especially since I'd had the cylinder out on at least tow
    previous occasions to buy me an extra year of use before I finally bit the
    bullet and replaced the ignition lock.

    The only down side was I had to wait about 8 days if memory serves me right
    for them to receive my key and ship me the re-keyed cylinder. The interval
    was not an issue for us since it was only getting stuck every 10th or 20th
    start (not every time) and we knew the trick on how to "coerce" the key in a
    little bit more to make it turn.

    Bob
     
    Bob Shuman, May 2, 2005
    #8
  9. Abschick

    maxpower Guest

    You had to ship them a key to code the cylinder? that's odd, Normally all
    they need to do is get the vin number and code it off of that. But that
    sounds like a reasonable price for the part
     
    maxpower, May 2, 2005
    #9
  10. Abschick

    Bob Shuman Guest

    Yes, I could have just given the VIN, but they suggested I send them the key
    since that way they could guarantee 100% that the cylinder was keyed
    correctly. I thought this was a good idea, and I trusted the parts guy who
    I've been dealing with for many years now. I also thought the price was
    reasonable given the alternative.

    Another option here is to purchase the blank cylinder and then have a good
    local locksmith do the keying for you using a key as well.

    Bob
     
    Bob Shuman, May 3, 2005
    #10
  11. Abschick

    N8N Guest

    Good luck with that, I have yet to find a local locksmith willing to
    rekey automotive locks on a onesie-twosie basis, especially for older
    cars.

    On the upside, I've found a guy through a car club I belong to who is
    in Missouri that will do it; I just sent him a glovebox lock to make a
    key for and a door lock to rekey to my key. Total cost $25 including a
    couple extra ignition blanks for old Studebakers (I can't find those
    locally either) and return shipping to me plus maybe $2 to ship the
    stuff to him. Can't beat that with a stick.

    nate
     
    N8N, May 3, 2005
    #11
  12. Abschick

    mic canic Guest

    not really, i just had to replace a column because they could not get the key
    out of the ignition
    the shift interlock linkage was broke and it can only be had with the column
    cost of column 717.00 dollars
    out of warranty but d.c was nice to them and covered it
     
    mic canic, May 4, 2005
    #12
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