Town & Country 2003 Transmission

[John B]

Recently purchased a 2003 Chrysler Town & Country and at 4,000 miles,
the transmission has developed a clunk and jerking as it decellerates
and downshifts at about 20 mph. Dealer has had it for four days and
thinks it is related to the computer software controlling the
transmission, but isn't sure. They had to send away for new software.

Anyone else with this problem?

 

[John B]

I am taking mine in on Monday for the same problem. I have a 2002 T&C
LXi and have the exact same issues around the 15-20 mph mark. We have
driven other 2002 and 2003 models and they were all much smoother.

Problem not fixed by first dealer, so I took it to a second dealer who
fixed it in an hr. It needed an adjustment to the trans computer
software. Smooth downshifting now.

 

[Steve VB]

Problem not fixed by first dealer, so I took it to a second dealer who
fixed it in an hr. It needed an adjustment to the trans computer
software. Smooth downshifting now.

I have the same problem in my 2002 eX model plus it does not go into
reverse (sometimes) in the morning or occasionally not into drive.
What compounds the problem is that I live in Germany (shipped the car
over) and the eX model is not sold in Germany. I have had the vehicle
in 4 times now and it is going back next week. They first put in a
new transmission - didn't fix it. Then they figured out it was the
transmission computer. It has been reprogrammed and also replaced.
The problem goes away each time we pick it up but comes back within a
month. Has anyone experienced these problems recurring? Clunk and
jerking plus not going into reverse or drive in the morning? If you
have a mechanic that knows how to fix this I would love to have
him/her email the solution to my German Daimler-Chrysler dealer.

 

[cosza]

I had the same problem on my new 2003 GC, rough downshift and not engaging D
or R sometimes. There is a Technical Service Bulletin from Chrysler , the
front feeding pump needs to changed. If my Dealer has access to this your
should also have. I took it ot the dealer they fixed and after that I
discovered the TSB, stating exactly what the dealer did, including the
labour hours at 5 hours.