To PINCH more pennies, Chrysler NIXES paper owner's manuals

PRESS RELEASE

Chrysler Group LLC is First Automaker to Provide Digital Owners
Manual

* For all 2010 model-year Chrysler, Jeep® and Dodge vehicles
automaker will provide a consolidated, customer-friendly user guid
and DV
* Digital move to save 930 tons of paper, the equivalent of 20,00
trees annuall

Auburn Hills, Mich., Sep 21, 2009 - New Chrysler, Jeep® and Dodg
vehicle owners will soon have room to put gloves in their glove boxe
instead of 4-pound owners' manuals

Chrysler Group LLC is the first automaker to provide digital owners
manuals for its complete lineup of 2010 model-year vehicles. Th
switch will save 930 tons of paper, or the equivalent of 20,000 tree
on an annual basis

Traditional owners' manuals may be longer than 500 pages and weig
nearly 4 pounds. Beginning next month, each new 2010 Chrysler, Jee
and Dodge vehicle will come with a comprehensive DVD and a full-colo
printed user guide - most between 60-80 pages - that highlight
commonly needed information

"As vehicles have increased in complexity, so has the size o
traditional owners' manuals," said Pietro Gorlier, President an
CEO – Mopar® Service, Parts and Customer Care, Chrysler Group LLC
"With this new approach, we are making it much more convenien
for customers to find the information they seek.

The DVD includes the owners' manual, vehicle and tire warrant
information, navigation and entertainment system guides, as well a
information on 24-hour towing assistance. Video tutorials also ar
available for commonly used features, such as folding down a Jee
Wrangler soft-top, operating the video entertainment system an
setting electronic speed control. In addition, owners may search b
topic rather than sifting through a 500-page book

The printed user guide includes photos and diagrams allowing customer
to quickly find assistance for emergency situations, such as changin
tires, jump-starting a battery or assessing warning lights. Th
printed guide also covers basic operating procedures for temperatur
control, windshield wipers, seat adjustment and navigation systems

Customers requiring a traditional printed manual may obtain one b
contacting their dealer or calling customer service

About Chrysler Group LL
Chrysler Group LLC, formed in 2009 from a global strategic allianc
with Fiat Group, produces Chrysler, Jeep, Dodge and Mopar bran
vehicles and products. With the resources, technology and worldwid
distribution network required to compete effectively on a globa
scale, the alliance builds on Chrysler's culture of innovation
first established by Walter P. Chrysler in 1925 – and Fiat'
complementary technology. Headquartered in Auburn Hills, Mich.
Chrysler Group LLC's product lineup features some of the world's mos
recognizable vehicles, including the Chrysler Town & Country, Jee
Wrangler and Dodge Ram. Fiat will contribute world-class technology
platforms and powertrains for small- and medium-sized cars, allowin
Chrysler Group LLC to offer an expanded product line includin
environmentally friendly vehicles

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