Quality control VP

[Steve m...]

I have a question for all those who are interested in sending a message
about quality control of Chryslers.

What if you happened to know the VP in charge of quality control of Chrysler
was going to talk with the board of directors soon. What would you say
about Chrysler current product quality to this group of VIP's ?
Oh, and you have 20minutes to do it. What topics do you hit on that would
have an impact ?

 

[Richard]

I have a question for all those who are interested in sending a message
about quality control of Chryslers.

What if you happened to know the VP in charge of quality control of Chrysler
was going to talk with the board of directors soon. What would you say
about Chrysler current product quality to this group of VIP's ?
Oh, and you have 20minutes to do it. What topics do you hit on that would
have an impact ?

Build quality is very good today, better than MB in Germany. But durability
needs improvement. Better suspension parts, and brakes and more durable
plastic parts.

Richard.

 

[mic canic]

most people perceive quality of the car they own from the dealer end of it
and if the dealer network was required by law to pay mechanics a salary
INSTEAD OF FLAT RATE I CAN GUARANTEE THE QUALITY OF THE
PRODUCTS WOULD BE PERCEIVED AS MUCH BETTER
but when warranty only pays 1.5 to replace a timing belt on a breeze witha 2.4
dohc and it take 3 hours because of the parts have been revised and new covers
are required but labor times don't reflect that i don't care how many strategic
bolts i leave out i have kids to feed
funny thing recalls are timed in a real time study and every thing else is done
on a puter and compared to assembly line times i'll take the recalls every time
know lets look at the electronics on a new 300 c
there will only be a few handfuls of techs that can and will be able to
understand the electronics of these cars good luck getting that kinda of stuff
fixed under flat rate warrantee and dc is cracking down on 00 time bigtime
and i'll be one of them hell most haven't figuired out how to hook up the new
scan tool and can't