Missed Chrysler CPO Items…

  • Thread starter Thread starter Stash
  • Start date Start date
S

Stash

Bought a used 2003 Town and Country for my wife Friday night.

Got a great deal on the late on the last day of the month. So I
bought it without a full inspection relying on the CPO inspection and
subsequent warranty to cover any gotcha's I found...

Looks like the dealer did not get to a few of the ‘Certified Pre
Owned' maintenance items. Toe is out .17" on the left with a slight
pull to that side, missing a small body panel in the rear wheel well,
and tire are in places 3/32 from the wear mark [they are to be 4/32
above] probably from the toe being out. Not sure what else they
missed other than the wiper fluid being half full…

Good news is everything else looks great mechanically and the interior
is perfect.

All told, $500 in dealer cost they avoided and I want to hold them
accountable for this. So looking for some folks with experience
dealing with Chrysler regional offices in case I need to take this out
of the dealership.

Also - looking for the headphones that go with the Town and Country
video system, they got 'lost' after the trade-in and they were not
part of the deal... Anyone know were I can get these aftermarket?

Thanks...

Steve
 
A used car and you want Chrysler to bail you out? I am confused as to why
you did not check out all the stuff to begin with - A missing body panel? A
slight pull to the left in steering? Like buying a NEW car, the dealership
will do whatever it takes to have you buy the car... but when it is YOUR
car, they are slow to do stuff - Fact of life.

Dan
 
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