intermitant fault

I have a 1998 2.0 se voyager, great car recently had problem with it
juddering intermitantly, we have changed the fuel filter and the
battery, stopped for couple of weeks re-started, my husband then
replaced the alternator brushes and belt as sometimes battery light
came on, it has been completely fault free for a month and has started
again much more consistantly, can anyone help us please its actually
making me want to get shot of it!!!!

 

When was the last time it had a tune up including a good set of plug wires?
and are there any fault codes stored in the PCM memory

Glenn Beasley
Chrysler Tech

 

Hi Glenn
Thanks for replying, its had new plugs and ht leads fitted in the last
few months, don't know how to access the pcm memory for fault codes
though!!
Could you help!!

 

it has to be done with a scan tool. some parts warehouses will do it for
free.

Glenn

 

Bit the bullet and put it into Chrysler today they are having a look
and quoting before doing anything!! If too expensive will do what you
suggested again thanks for the help!
Nichola

 

let me know what they find

Glenn

 

Found out nothing basically for £80 quid couldn't diagnose anything, i
have written complaint letter, and to tell you the truth its been
running great since i got it back, they tested the alternator
output,input etc all ok, must be gremlins, but i have bought something
else so it goes on Friday, thanks for everything.
Nic

 

Found out nothing basically for £80 quid couldn't diagnose anything, i
have written complaint letter, and to tell you the truth its been
running great since i got it back, they tested the alternator
output,input etc all ok, must be gremlins, but i have bought something
else so it goes on Friday, thanks for everything.
Nic


What was the reason to write a complaint letter?

Glenn

 

I felt the reason was that i was paying for nothing being diagnosed,
disappointing love the car, hey i was going to keep it as its running
great but its got 102,000 miles on it now so time for something a bit
newer, never know i may go back to them someday but i'm hearing too
many scare stories about the new ones and two couples approached us on
leaving the place to warn us not to buy from them so!!! see ya

 

I felt the reason was that i was paying for nothing being diagnosed,
disappointing love the car, hey i was going to keep it as its running
great but its got 102,000 miles on it now so time for something a bit
newer, never know i may go back to them someday but i'm hearing too
many scare stories about the new ones and two couples approached us on
leaving the place to warn us not to buy from them so!!! see ya


I guess I just don't understand. If A technician spends time and cannot
locate a problem because it is happening. He/she should still get paid for
the effort especially in today's car with all the electronics. And to send
in a complaint letter and then saying you may take it back.. now what kind
of work do you think your going to get this time for your money..just a
thought

Glenn

 

I take it you are a technician, if i was one i would like to tell the
customer this is what is wrong, not maybe its this or it could be that
or we just don't know, drive it away and see if it happens when you
are driving??? Thats the disappointing thing a mean if you go for a
diagnosis at the doctor they are normally pretty thorough and i
suspect if you gave them nearly £80 they would be on the ball!!!!

 

I take it you are a technician, if i was one i would like to tell the
customer this is what is wrong, not maybe its this or it could be that
or we just don't know, drive it away and see if it happens when you
are driving??? Thats the disappointing thing a mean if you go for a
diagnosis at the doctor they are normally pretty thorough and i
suspect if you gave them nearly £80 they would be on the ball!!!!


When you go to the doctors you speak to the doctor, he can talk to you and
get the information out of you that he needs to properly diagnosis your
problem. A technician refers to an RO written by the service advisor and
that service advisor get his info from the owner.

Glenn

 

I get your point, but you must get mine also!!!!