Insurance Repairs use Aftermarket vs. Certified parts ??? y,Y(

[Car Advocate]

I just found out at www.claimsreporter.com that apparently most Insurance company policies require the use of certified factory parts for collision repairs. They also said that most repairs have no warranty unless issued by the repair service and not the Insurance company! Does anyone know if and who is reponsible for a bad repair job that needs to reworked?

 

[Dipstick]

Insurance companies do not repair cars. Once you figure that out, the rest of your questions are easy. How could they dictate what parts are used? How could they warranty a repair? Who, besides the party that did the repair, could be responsible? It really ain't rocket science. Doesn't even require much thought.

 

[Joe (archive)]

Insurance companies do not repair cars. Once you figure that out, the rest of your questions are easy.

To me, the question not asked also needs to be asked, which is "who the heck is doing the certifying?" I can answer that one - it's CAPA. Certified Auto Parts Association (not kidding). Lots of plenty cheap non-OEM parts can be CAPA certified.

If you want to know what a certified part is, just do a web search on CAPA certified and have at it.