Chrysler email address

Discussion in 'General Motoring' started by DD, May 13, 2005.

  1. DD

    DD Guest

    I had a very bad experience with the dealership last week when I bought my
    300. I did send a detailed email to them from their website but would lik to
    get one to the CEO. Does anyone have a valid email address for Chrysler?
    Thanks
     
    DD, May 13, 2005
    #1
    1. Advertisements

  2. DD

    damnnickname Guest

    look in the back of your owners manual for that info
     
    damnnickname, May 13, 2005
    #2
    1. Advertisements

  3. DD

    Sarge Guest

    in message: "I had a very bad experience with the dealership last
    week when I bought my 300. I did send a detailed email to them from their
    website but would lik to get one to the CEO. Does anyone have a valid email
    address for Chrysler?"

    Try calling a customer service representative in the back of the owners
    manual. Chances of getting an e mail to a CEO are slim to none. One thing
    you can try if you can found out what the domain address is on the end of
    the e mail address: ex: and the name of the CEO. Once
    that information is obtained try sending an e mail to several e mail
    addresses by using a combination of his first and last name before the
    @Chrysler.com or with initials and last name.
    Ex: or or


    Sarge
     
    Sarge, May 13, 2005
    #3
  4. DD

    Treeline Guest

    Which CEO? The head CEO is German and you probably contact him in Germany. Or
    did you mean just the local Chrysler head here in the USA? I don't know if the
    subsidiary exists as such and if the subsidiary has a CEO. It's been a while
    since I read about the corporate structure of daimlerchrysler.com

    If you peruse the quarterly reports, you can obtain the corporate headquarters.
    You can, through public documents, find the address, phone number, and so on of
    the CEO for Chrysler. A library may be necessary to get the corporate records,
    which lists all this info for the corporate people. If you really cannot get
    this info or do not have access to a library, write back. Google might have it
    and some data bases are possibly now free to get this corporate info.

    Write to both. They both speak English. I'm not sure if an email will have the
    impact of a real, genuine letter.
     
    Treeline, May 13, 2005
    #4
  5. DD

    David Guest

    Chrysler is a step ahead on trying that to e-mail they actually use
    employees initials, which inturn has to have a number behind the initials
    due to there being many employees with the same initials. A name will not
    work.

    Example is by the way they use prefix dcx as e-mail, however
    daimlerchrysler.com will work also!
    Chrysler is a step ahead on trying that to e-mail they actually use
    employees initials including middle name, which inturn has to have a number
    behind the initials due to there being many employees with the same
    initials. A name will not work.

    Example is by the way they use prefix dcx as e-mail, however
    daimlerchrysler.com will work also! chrysler.com, dodge.com etc are not
    used.

    You would have to use customer service phone number or write a letter
    addressed to the powers that be. They have people open executive addressed
    mail, However if a customer were to write to a head honcho, there is a
    chance that they might get to see the letter. Most are given to the customer
    service representatives that work in head office but they will usually
    forward it on to regional offices to work on the complaint. Executives do
    review customer complaints and actually read some letters to see what is
    going on. However it still comes down to the regional reps that call on the
    dealers to satisfy complaints. Even calling Customer service 1-800, they
    still must contact the rep responsible for the dealer to come to a remedy.
    And if it has to do with a dealer problem, they are not going to do anything
    for you. They will contact the dealer and tell them to straighten it out.
    The reps are to busy dealing with Bank ( stuffing dealers with product) and
    reviewing warranty numbers. They honestly do not have time to hear
    bellyaching about a customer who is upset with a certain dealer because of
    being charged to much for a repair, or waiting to long to get an oil change.
    So as someone stated before. Have all your facts and be prepared to talk
    sensible to the rep to get your problem dealt with.
     
    David, May 13, 2005
    #5
  6. DD

    mic canic Guest

    u will get a survey from d.c after a few weeks so u will get your chance
    care to tell us ???
     
    mic canic, May 15, 2005
    #6
  7. DD

    Dannyboyy Guest

    Go to covisint.com their portal and log in (good luck with that) do an
    employee search and the name will come up. Even if you do guess the
    person's email all emails to them are screens by a battery of personal
    assistants to Mr. DCX.

    go to the lemonaid site or whatever its called and read up on how to get
    your issue resoved.
     
    Dannyboyy, May 28, 2005
    #7
    1. Advertisements

Ask a Question

Want to reply to this thread or ask your own question?

You'll need to choose a username for the site, which only take a couple of moments (here). After that, you can post your question and our members will help you out.