Chrysler 300M new steering rack

Discussion in 'Chrysler 300' started by Art, Oct 28, 2005.

  1. Art

    Art Guest

    I brought my 99 300M in last week for some issues including a mild steering
    clunk. Dealer replaced some bushings under my extended warranty. I did not
    think it solved the problem so I brought it back in and now they are
    replacing the steering rack. Glad I brought it in because my service
    agreement ends next week. Dealer said otherwise the repair would be about a
    Art, Oct 28, 2005
  2. Art

    damnnickname Guest

    No you wouldnt have, If you took it back a week later and the warranty was
    out. The dealer would have fixed it, It would have been considered a prior
    history complaint when the contract was still active

    Glenn Beasley
    Chrysler Tech
    damnnickname, Oct 28, 2005
  3. Art

    MoPar Man Guest

    How much was the extended warranty?
    MoPar Man, Oct 28, 2005
  4. Art

    Art Guest

    About a grand. I've doubled my money's worth, at least, because of the bad
    window motors and regulators and some other bushings that were replaced.
    Art, Oct 28, 2005
  5. Art

    Art Guest

    Actually I probably tripled my money from the service agreement. Front
    struts and some bushings were replaced a while ago and each window was fixed
    multiple times. Sure hope the last fix worked.
    Art, Oct 28, 2005
  6. Art

    NJ Vike Guest

    I have the 7/70 but is there another warranty to purchase?

    "Now Phoebe Snow direct can go
    from thirty-third to Buffalo.
    From Broadway bright the tubes run right
    Into the Road of Anthracite"
    Erie - Lackawanna
    NJ Vike, Oct 30, 2005
  7. Art

    maxpower Guest

    If you are referring ot the 7/70 power train warranty yes, there would be
    another if you wanted steering and things like that covered

    Glenn Beasley
    Chrysler Tech
    maxpower, Oct 30, 2005
  8. Art

    Art Guest

    I think the one I bought was called maximum care with a $50 deductible.
    Covers everything but wear out items, wind noise and rattles.
    Art, Oct 30, 2005
  9. Art

    NJ Vike Guest

    I wonder if it's still available to purchase? I will call the dealership

    "Now Phoebe Snow direct can go
    from thirty-third to Buffalo.
    From Broadway bright the tubes run right
    Into the Road of Anthracite"
    Erie - Lackawanna
    NJ Vike, Oct 30, 2005
  10. Art

    NJ Vike Guest


    Did you purchase it at the time of the sale?

    "Now Phoebe Snow direct can go
    from thirty-third to Buffalo.
    From Broadway bright the tubes run right
    Into the Road of Anthracite"
    Erie - Lackawanna
    NJ Vike, Oct 30, 2005
  11. Art

    Art Guest

    You have to purchase it during the 3 year warranty. It is $200 cheaper if
    you purchase it during year one.
    Art, Nov 1, 2005
  12. Art

    Art Guest

    By the way prices are negoitable. And only buy the manufacturers service
    agreement. 3rd party service agreements often have loopholes or they may go
    out of business when you need it.
    Art, Nov 1, 2005
  13. Art

    Art Guest

    So I picked up the car today. Steering felt much tighter with the new rack
    but the slight clunk that led me to bring it in and led the dealer to change
    steering rack and bushings is still there. Front tires are fairly worn.
    Maybe I'll try new front tires.
    Art, Nov 2, 2005
  14. Art

    Steve Guest

    Tires won't cause a "clunk." Does it happen on cornering, or when
    hitting a bump with one wheel? Probably stabilizer bar end-links.
    Steve, Nov 2, 2005
  15. Art

    Art Guest

    It is more like a light clunk feeling in the steering wheel. You feel it
    more than hear it. You feel it sometimes when turning the wheel one way or
    the other. Feels like a slight shift in the front end. It is not
    consistent though. Handling is otherwise fine.
    Art, Nov 6, 2005
  16. Art

    Bill Putney Guest

    Some possibilities (some of which you may have already replaced):

    Control arm bushings
    Inner tie rod bushings
    Sway bar end links (mentioned by someone else)
    Sway bar bushings
    Rack/rack mounts
    Engine cradle bushings
    Struts and related parts (upper mount/bearing assy.)
    Outer tie rods
    Control arm ball joints (and the control arm stud-to-knuckle joint
    Tension strut bushings (to cradle and to control arm)

    Anyone else feel free to add to the list, but that's all the parts I can
    think of.

    Bill Putney
    (To reply by e-mail, replace the last letter of the alphabet in my
    address with the letter 'x')
    Bill Putney, Nov 7, 2005
  17. Art

    Art Guest

    With the car on the ground, engine running, I had my wife move the steering
    wheel back and forth a bit and looked under the engine. Saw nothing
    unusual. I could feel the clunk when I put my hand on the front fenders.
    It almost seemed like it was from contact between the front end components
    and the rubber panels near the holes in the inner fenders but it seemed to
    me that the rubber panels were light and intended to be making contact with
    the steering components running thru the holes in the front inner fenders.
    Is it possible that they get stiffer with age and give a clunky sound and
    feeling? I assume they are to block dirt getting past the holes in the
    inner fender.
    Art, Nov 8, 2005
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