2001 Dodge Grand Caravan EX - Power Rear Gate Problems

[Scott Van Nostrand]

Has anyone had any luck in getting Dodge to fix their rear lift gate
properly? Mine will work ony 25% of the time. Usually it beeps three
time and starts to open then stops. Subsequent pushes get it to lock
up and I need to wrestle it open. The dealer has had it twice and
tells me it works every time.

Of course, it fails to open for me once I pull into my driveway.

Is ther a timing issue in the chassis computer? Faulty latch or opener
mechanisim? I am at 33,000 miles and want to get this fixed before
they deney any warranty claim..

Scott

 

[Richard Benner Jr]

Make sure that EVERY TIME you take it in to the dealer for THIS (and
all) problems, you get a paper (work invoice) stating the problem and
what the dealer did to fix it (if anything). EVEN if they don't do
anything - get that work invoice and make sure it says EXACTLY what
they did/didn't do to it. Even if they said that common old statement
"THEY ALL DO THAT". Make sure they put those exact words on the
statement and if they don't, YOU write them on it and have the service
writer sign the fact right under it, that he DID say that. I can
almost guarantee that you will get a better look at it if they see
that you are persistent and that you are documenting everything.
Keep going back till you get it fixed and KEEP those papers. IF you
have problems after the warranty is out, you have something to back up
your claims, that you have been reporting the problem and the dealer
can not/will not fix it. GOOD LUCK.

 

[mic canic]

get in their face esp. since that motor and geartrain costs about 800 bucs

the rearlift gate module is seeing a inhibit and stopping the operation of
the liftgate
ps don't let any kids under it or yourself for that matter when openning
it, since the struts are the only thing that holds it up and if they fail
you will get cut in half because the liftmotor does not support it only
the struts do! and it falls real fast
don't belive me take off the struts and run it ( for the dc lurker's here)